- What information does JobOwl collect and does this include personally-identifiable information;
- What does JobOwl do with the Information it collects;
- How does JobOwl share the information it collects;
- What kind of security measures are in place to protect against the loss, misuse or alteration of information under JobOwl control;
- Choice and Correcting/Updating/Deleting/Deactivating Personal Information.
JobOwl IS INTENDED ONLY FOR ADULTS.
JobOwl INTENDS ITS SERVICES TO BE USED ONLY BY ADULTS. JobOwl EXPRESSLY HAS NO INTEREST IN MARKETING JobOwl TO ANYONE UNDER THE AGE OF 13.
What information does JobOwl collect and does this include personally-identifiable information?
JobOwl SERVICE MAY COLLECT AND STORE INFORMATION ABOUT THE WEB PAGES YOU VIEW, THE DATA YOU ENTER IN ONLINE FORMS AND SEARCH FIELDS, THE "CLICKS" YOU MAKE, THE IP ADDRESS, URL AND COUNTRY OF THE SITES YOU VISIT, YOUR IP ADDRESS, INFORMATION ABOUT YOUR BROWSER AND OPERATING SYSTEM, AND THE PRODUCTS YOU PURCHASE ONLINE WHILE USING THE SERVICE. ALTHOUGH JobOwl DOES NOT ATTEMPT TO ANALYZE WEB USAGE DATA TO DETERMINE THE IDENTITY OF ANY JobOwl USER, SOME INFORMATION COLLECTED BY THE SERVICE IS PERSONALLY-IDENTIFIABLE. JobOwl AGGREGATES AND ANALYZES THE INFORMATION IT COLLECTS TO IMPROVE ITS SERVICE AND TO PREPARE REPORTS ABOUT AGGREGATE WEB USAGE AND SHOPPING HABITS.
If you are visiting the JobOwl website we collect the following information: the full Uniform Resource Locator ("URL") of the web page from which you came to JobOwl; your Internet Protocol ("IP") address, which may include a domain name; the date and time for each page you view; the name of and information about any advertisement that brought you to the JobOwl website; searches you perform, links you click on; and computer and connection information such as browser type and version, operating system and platform. We also transmit cookies to your computer so we can track the pages of our website that you view and the order in which you view them.
If you download and install the JobOwl Service software, we collect any information voluntarily provided by you during the installation and registration process, which can include your email address as well as demographic information such as gender, age, occupation, household income, zip code and country. We also collect the name of and information about any advertisement that brought you to the JobOwl Service download. Demographic information is correlated to web usage and shopping information collected during your use of the Service, but we do not attempt to determine your identity by analyzing this information. We transmit JobOwl cookies to the hard drive of your computer. These cookies enable JobOwl servers to recognize and identify your web browser when you are using the Service. They also enable JobOwl to track and store information about your web usage path and online shopping while using the Service.
The URLs we collect through the Service sometimes contain personal information about you. For example, when you enter information on a web page (e.g., when you complete an online registration form or sign up for a contest), the operator of the website may insert that information into its URL for that or the next page. This information often appears after a question mark ("?") in the URL, although it can appear in other places. This means that your name, your address, your email address or similar information you might consider private or personally-identifiable which you enter into a web page sometimes becomes part of a URL that is then transmitted to JobOwl and automatically stored in JobOwl databases. This can also occur with words, topics, products or phrases you enter into search engines whether those engines are provided by the Service itself or found elsewhere on the Web while using the Service. JobOwl has no control over what information third-party websites put into their URLs or where they put it, but any information in each URL is collected and stored by JobOwl when you are using the Service.
We collect information about the products you view or search for on the World Wide Web. This allows us to provide more detailed product and comparative shopping information. The information we collect includes product codes (such as ISBN numbers for books), product names, and other identifiers that appear in both the text and the URLs of web pages that you view. The product information that JobOwl gathers is logged together with your IP address, JobOwl cookie number, the names of JobOwl business partners that might have additional information about the particular product, and the date and time in a single data string for each web page you visit. These strings, which we call "shopping paths," may also contain personally-identifiable information. JobOwl transmits the product descriptions (without your JobOwl cookie number or IP address) to its business partners, who return relevant product information and/or comparison shopping information to the Service for your use.
If you communicate by email with JobOwl, we may store copies of such email or similar communications between you and JobOwl. This can result in the collection of your email address or other personally-identifiable information you may have in your email text, addresses or other fields, as well as the collection of the your IP address, the Internet or other routing of your communication, and the date and time of your communication. We do not attempt to correlate this information to your JobOwl cookie number or your usage and shopping paths unless responding to your inquiry requires us to do so.
Although these information logs may contain personally-identifiable information, JobOwl does not attempt to correlate cookie numbers, usage paths, shopping paths, or demographic information to your email address and does not attempt to determine the identity of any JobOwl user by analyzing this information, except as required by subpoenas, court orders or legal requirements.
If you submit any information to the JobOwl website, the content you submit, the URL that you reviewed, your chosen public nickname, your JobOwl cookie number, and a record locator number may be logged together by JobOwl.
All transmissions between you and JobOwl, including emails, URLs, cookie identification numbers, usage paths, shopping path information, and any personally-identifiable information they might contain, pass through many third-party machines, operating systems, programs, browsers, web servers, networks, routers, Ethernet switches, ISPs, proxy servers, intranets, the public telephone systems, or other devices, any of which may create activity logs containing such transmissions.
The Service and JobOwl website provide links to various features, services and web pages provided solely by our business partners or other organizations. The links take you to pages provided solely by those entities, although sometimes the pages are co-branded with the JobOwl logo. You will be able to tell when another entity is involved with providing features, services or web pages, and any information about your interaction with those web pages, including which pages and advertisements you view and any search terms or other information you enter, will be received by that other business.
Further, our business partners may post advertisements on pages co-branded with the JobOwl logo. Those advertisements are transmitted to your browser directly by the advertiser or the business partner, not by JobOwl, and those advertisers may transmit a cookie to your hard drive and may collect information about you. If an advertiser or its ad server has previously placed a cookie on your machine, it may recognize the cookie and learn you have visited our co-branded web page or used our Service even though you do not click on the advertisement. JobOwl makes no claim or representations concerning what such advertisers do or do not collect about you, and refers you to those entities for information about their privacy practices.
You acknowledge and agree that JobOwl is not responsible for any content, advertising, products or other materials on the websites (whether co-branded with the JobOwl logo or not) of or available from other businesses that we do not control. You further acknowledge that JobOwl shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
What does JobOwl do with the information it collects?
If you gave us your email address when you registered, we use it to send you JobOwl newsletters, product updates, service-related information and other offers and information from JobOwl or its business partners. JobOwl also may contact you by email to respond to your submissions and customer service inquiries. We do not disclose your email address to business partners or to anyone other than employees and agents working for or on behalf of JobOwl, except as required by law. We do not use your email address to correlate your identity to your web usage paths, shopping path information, or purchase information. If you have given us your email address but wish to unsubscribe at any time, please see our section regarding changing your information for instructions on how to do so.
We use IP addresses to diagnose problems with our servers and to administer our website. Your IP address also is used by JobOwl to gather broad demographic information, such as your general geographic location and Internet Service Provider. IP addresses are further used to help determine the number of JobOwl users. This demographic information may also be used by JobOwl to analyze aggregate web usage behavior.
We use web usage paths to build the Related Links functionality. We use shopping paths to build the functionality of our product information and comparison shopping features. We use both usage and shopping paths and purchase information for aggregate research and reports.
FEEDBACK AND OTHER COMMENTS AND STATEMENTS THAT YOU CHOSE TO SUBMIT TO JobOwl BY ANY MEANS WHETHER BY EMAIL TO JobOwl CUSTOMER SERVICE, TELEPHONE, LETTER, OR ANY OTHER MEANS SHALL BE CONSIDERED NONCONFIDENTIAL. JobOwl IS FREE TO USE SUCH INFORMATION ON AN UNRESTRICTED BASIS.
How does JobOwl share the information it collects?
JobOwl does not attempt to determine the identity of its users or correlate their email addresses with their web usage paths or shopping information. Except as described below, JobOwl does not intentionally disclose personally-identifying information collected from any user to any third-party without the user's consent.
We provide "stripped" usage path information, demographic information and shopping path information to researchers. They use it to prepare analyses of aggregate web patterns and trends. Such analyses are used in research and commercial reports provided to third parties. Before providing the usage path information, we "strip" from the URLs a portion of your IP address and the information that appears after the "?" with limited exceptions for certain types of search terms. Before providing the shopping path information to researchers, we strip a portion of your IP address from the data string.
If you use the search functions provided on either the JobOwl website or on the Service software, we transmit your search term and IP address to a search engine.
We disclose any information we possess in response to subpoenas, court orders or legal requirements, and such information might be used by the receiving party to determine your identity, your web usage and online shopping behavior or other things about you.
We employ other companies and individuals to perform functions on our behalf, such as technical support services. To perform those functions, it may be necessary for them to obtain access to JobOwl databases and servers, which may contain personally identifying information about users.
What kind of security measures are in place to protect against the loss, misuse or alteration of information under JobOwl control?
JobOwl uses commercially reasonable computer security safeguards to protect its databases and servers against risks of loss, unauthorized access, destruction, misuse, modification, or inadvertent or improper disclosure of data. These risks, however, cannot be completely eliminated and JobOwl therefore cannot guarantee complete security.
JobOwl also segregates certain personally-identifiable information provided by you. Any email address you chose to provide is stored in a database. Your usage paths are stored on a separate database and server that can be accessed only by a limited number of JobOwl employees. Shopping paths are stored in a database separate from usage paths, email addresses, and demographic information. Also, any demographic information you chose to provide is stored, along with your JobOwl cookie number and the name of any advertisement that brought you to the JobOwl download, in a database separate from email addresses, web usage path information and shopping path information. JobOwl prohibits its employees from using any of this information to determine your identity.
If you send us an email, you should know that email is not necessarily secure against interception. So, if your communication includes sensitive information like your bank account, charge card or social security number and you prefer not to use one of our secure online complaint forms, contact us by postal mail or telephone rather than email.
Choice and Correcting/Updating/Deleting/Deactivating Personal Information
You may opt out of having your personal information collected by JobOwl, used by JobOwl for secondary purposes, disclosed to third parties or used by JobOwl to send you promotional materials, by making a request via firstname.lastname@example.org.
If your personally-identifiable information changes (such as zip code, phone, email or postal address), or if you no longer desire JobOwl, we provide a way to correct, update or delete/deactivate users personally-identifiable information. This can usually be done emailing our customer support via email@example.com.
If you choose not to receive JobOwl newsletters, offers, and product and service information, simply send your request via firstname.lastname@example.org from the email address where such information is being sent, and state that you no longer want to receive JobOwl information and updates.